1. 7-day money-back guarantee
If you upgrade to a paid plan for the first time and are not satisfied, email billing@ranksuite.in within 7 days of the charge and we will refund the subscription in full, net of payment-processor fees where non-refundable.
2. Renewals
Automatic renewals are not refundable by default. Cancel before the renewal date to avoid a charge. Exceptions are considered case-by-case for accidental renewals reported within 3 days if the workspace shows no meaningful usage in the new period.
3. Add-ons and credits
One-time add-ons (extra keywords, credit top-ups, extra seats) are non-refundable once activated. Unused credits do not expire while your account is active but are not exchangeable for cash.
4. Downgrades
Downgrades take effect at the end of the current billing cycle. We do not prorate downgrades.
5. Service outages
Extended outages caused by RankSuite may be credited to your next invoice at our discretion.
6. How to request a refund
Email billing@ranksuite.in with the workspace name and invoice number. Approved refunds appear on the original payment method within 5–10 business days.